Make The Call..
As with most issues they can be fixed relatively easily, that is why we endeavor to fix problems initially over the phone, alternatively if it is not a connectivity issue, remote access will normally yield a successful conclusion, failing that you will receive a site visit from an engineer, and all within your contracted response time.
Protecting your investment..
Prevention...
How do you service a light bulb?
You can't, its a an electronic component, it has a life expectancy and if
it fails it fails.
Surely that goes for a computer too? Its just a box of wires and circuits, repeatedly heating up &cooling down and finally failing.
So how do you "service" a computer? Preventative maintenance or servicing is about monitoring hardware, looking for tell tale signs of age and fatigue, it is about good house keeping, checking data integrity, backing up your data, securing, patching and hot fixing software, it's about preempting the failure of a component and taking correct action to remove or minimize down time.
Preventative maintenance if carried out correctly can greatly reduce impact on systems if a failure occurs.
Business Continuation...
Ask yourself some questions...
If my office burnt down tomorrow, what would happen to my business?
If we lost all our customer and accounting information, what would we do?
Business continuation is about creating a restore point, If data is lost you need to be able to replace it, if premises are lost, you still need to trade.
Xytec can ensure that in the event of a major disaster your business can continue to trade with minimum down time and disruption to your customers. talk to us to find out how.
